How to Fix Crunchyroll Subtitles Not Working (2023)

Photo of author

By One of The People

How to Fix Crunchyroll Subtitles Not Working (2023)

To fix the issue of Crunchyroll subtitles not working, dive into the Introduction. Understand the explanation of the issue and the importance of resolving it.

There are many users reporting frustrating issues with Crunchyroll subtitles. Subtitles are either not showing, or out of sync with the video content, making it tough to understand and enjoy anime shows.

But don’t worry – the company is aware and working hard to fix the issue!

Also, some folks are having trouble streaming and buffering on Crunchyroll. To help, make sure your internet connection is stable. Plus, try clearing your cache and cookies on your browser – it might help!

Note: If the problems continue, switch to a different device or browser. Sometimes technical glitches can be specific to certain platforms or browsers.

Common causes of Crunchyroll subtitles not working

To fix Crunchyroll subtitles not working, identify common causes such as slow internet connection, outdated app version, and incorrect subtitle settings.

1. Slow internet connection

Upgrade your internet plan to a higher speed package for faster downloads and uploads, plus smoother streaming.

Connect to the internet using an Ethernet cable instead of Wi-Fi for more reliability.

Avoid other devices or applications that use bandwidth while streaming on Crunchyroll.

Clear your browser’s cache and cookies regularly to free up space and improve the loading speed of videos and subtitles.

These steps will prevent or resolve any issues related to a slow internet connection on Crunchyroll.

2. Outdated app version

Are your Crunchyroll subtitles not working? It could be due to an outdated app version. Update your app for the proper subtitle function. It’s key to keep the app up to date. Check for updates in the app store or settings menu of your device. Download and install the update. This should guarantee you have the latest version of the app, which may fix the subtitle problem.

Also, make sure your device’s operating system is up to date. Outdated OSs may cause conflicts with app features, including subtitles. Keep your device’s software up to date to reduce potential compatibility issues and enhance performance.

Keep your Crunchyroll app and OS up to date for smooth streaming. Don’t let outdated tech impede your viewing experience!

3. Incorrect subtitle settings

The problem of Crunchyroll subtitles not working can often be blamed on the wrong settings. This happens when the settings are not configured properly, leading to subtitles not showing up correctly.

Have a peek at this table to better understand the causes and solutions:

Possible Cause Solution
Subtitles turned off Go to settings and enable them
Incorrect language selection Choose the right language in subtitle options
Outdated app version Update Crunchyroll app to the latest version

Remember, these are just some examples. There could be other reasons too. It is wise to investigate these possibilities if the given solutions do not fix the issue.

To fix this, it’s helpful to check and verify subtitle settings in your Crunchyroll account. Make sure subtitles are on and that the right language is chosen. Plus, keeping your Crunchyroll app updated will help avoid any potential subtitle problems.

By following these tips, you can troubleshoot and resolve any problems with Crunchyroll subtitles not working. This way, you can enjoy your favorite anime with accurate and functioning subtitles.

Step-by-step guide to Fix Crunchyroll subtitles not working

To fix Crunchyroll subtitles not working, follow a step-by-step guide. Check the internet connection, update the Crunchyroll app, adjust subtitle settings, and test the fix.

1. Check the internet connection

If your Crunchyroll subtitles aren’t working, it’s essential to check your internet connection. A reliable and steady connection is vital for smooth streaming and correct subtitle display on the Crunchyroll platform. To make sure your internet connection isn’t causing issues with Crunchyroll subtitles, here are some steps to follow:

  1. Check your Wi-Fi or Ethernet connection: Ensure that you’re connected to the net via a dependable and secure Wi-Fi network or an Ethernet cable.
  2. Restart your router or modem: Sometimes, restarting your router or modem can help with connectivity issues. Turn off the power, wait a few seconds, and then turn it back on.
  3. Move closer to the router: If you’re getting weak Wi-Fi signals, try moving closer to the router to boost your internet connection.
  4. Disable VPN or Proxy: Temporarily disable any VPNs or proxy servers you’re using, as they might interfere with Crunchyroll subtitles.
  5. Clear cache and cookies: Clearing the cache and cookies from your web browser can aid in refreshing the internet connection and resolving temporary glitches.
  6. Contact your Internet Service Provider (ISP): If nothing above works or you constantly face internet problems, contact your ISP for further help in troubleshooting.

Moreover, it’s important to ensure Crunchyroll servers are up and running properly. Check their official website or social media pages for any maintenance notifications or known issues affecting subtitle functionality.

Ensure stable and fast connection

If subtitles on Crunchyroll aren’t working, here’s how to fix it. Ensure a fast, stable connection for a seamless streaming experience. Follow these steps:

  1. Test your internet speed. Use an online tool to measure it. For SD quality, you need a minimum of 5 Mbps. For HD quality, you need 25 Mbps.
  2. Connect to a reliable Wi-Fi network. Avoid public networks or weak signals as they can cause buffering and poor subtitle loading.
  3. Close any apps or devices that use up bandwidth. This includes other streaming services, downloads, and heavy online activities.
  4. Restart your router. Turn it off, then on again after a few seconds. Allow a minute or two for a stable connection.
  5. Move closer to the router. Bring it closer to your device if possible. This improves signal strength and reduces interference.
  6. Use an Ethernet cable. Connect your device directly to the router for stable internet.

Update your Crunchyroll app or website and clear any cache or cookies that might be causing issues. Now you can enjoy anime with perfectly synced subtitles!

Troubleshoot network issues if needed

Troubleshoot to fix Crunchyroll subtitles not working! Here are 5 steps:

  1. Check the internet connection – reliable and stable? A weak one can lead to buffering and subtitle display issues.
  2. Restart modem/router – it can help with network issues. Turn off, disconnect, wait, then reconnect.
  3. Update firmware/drivers – if they’re outdated, visit the manufacturer’s website for updates. Install if needed.
  4. Disable VPN/proxy – they can interfere with connection and affect subtitles.
  5. Contact ISP – if none of the above works, contact ISP to ask about network issues in your area.

Note: Each situation may vary. Test Crunchyroll after each step and see if the subtitles are working.

2. Update the Crunchyroll app

Updating the Crunchyroll app is key for fixing subtitles.

Be mindful of some details while updating. Have a stable internet connection. Updates may differ depending on the device’s operating system.

Crunchyroll takes user feedback seriously. They want to provide a quality streaming experience. By updating their app, they can address issues and make customers happy.

Take these steps and stay updated with the Crunchyroll app. Enjoy uninterrupted viewing with accurate subtitles! What are you waiting for? Update now and get back to your favorite anime series!

Method to update the app on different devices

To fix Crunchyroll subtitles, updating the app on different devices can help. Here’s a guide:

  1. iOS Devices:
    • Open App Store and tap profile icon (top right).
    • Scroll and locate Crunchyroll in installed apps list.
    • If an update is available, tap “Update” next to it.
  2. Android Devices:
    • Open Google Play Store and tap Menu icon (three horizontal lines).
    • Select “My apps & games”.
    • Look for Crunchyroll in “Installed” or “Updates”.
    • Tap “Update” if available.
  3. Roku Devices:
    • Turn on Roku and select Crunchyroll from channel list.
    • Press * button to open options menu.
    • Select “Check for updates” and wait.
    • Follow prompts if an update is found.

Now, you should have updated the app and hopefully fixed any subtitle issues.

Benefits of keeping the app up to date

Updating your Crunchyroll app is essential for an optimal viewing experience! Here’s why:

  • Performance Boost: Keep the app up-to-date and you’ll enjoy a smooth, glitch-free ride.
  • Security: Updates ensure your app is secure and safe from any vulnerabilities.
  • Discover New Features: Enjoy exciting, new features with each update.
  • Bug Fixes: Get rid of annoying bugs with each update.
  • Compatibility: Updates allow you to keep up with the latest devices and software.
  • Access to New Content: Some updates offer access to additional content.

3. Adjust subtitle settings

Are you ready to take your anime-watching journey to the next level? Follow these simple 5 steps to adjust subtitle settings and get the most out of Crunchyroll:

  1. Open the Crunchyroll app or website.
  2. Find the subtitle settings option – it’s usually a gear icon or labeled “settings”.
  3. Click on it to open a dropdown menu.
  4. Pick your preferred subtitle language, matching the language spoken in the anime.
  5. Customize font size, color, and position to your liking.

So, what are you waiting for? Start personalizing your Crunchyroll adventures with perfectly adjusted subtitles!

Accessing subtitle settings on different devices

  1. Accessing subtitle settings on different devices is easy.
  2. On a computer:
    • Open Crunchyroll and log in.
    • Find a video, and start playing.
    • While the video is playing, hover your mouse and click the “Settings” icon.
    • In the settings, you’ll find an option for subtitles. Click it to adjust the subtitle settings.
  3. On mobile devices:
    • The way to access subtitle settings will depend on the OS.
    • Tap the screen while the video is playing to bring up additional options or menus.
    • Find the subtitle option and adjust it to your preference.
  4. Note: If subtitles are not working, update or reinstall Crunchyroll. This often solves software-related issues and ensures subtitles are working properly.

Explaining different subtitle settings options

If you want to boost your anime-viewing experience on Crunchyroll, you can adjust the subtitle settings! These settings let you customize the font size, color, background color, transparency, and position of subtitles. Plus, you can also mess around with advanced options such as margins, line spacing, and character encoding.

4. Test and verify the fix

  1. Open the Crunchyroll app or website.
  2. Select a video and enable subtitles.
  3. Play the video and check if the subtitles are working properly.

These steps help determine if the fix has been successful. Keep the app/website updated to its latest version. This often includes bug fixes that may solve any subtitle issues.

Play a video with subtitles enabled:

You can enjoy your favorite shows on Crunchyroll with subtitles. Here’s how:

  1. Pick a show or movie with subtitles.
  2. Look for the “CC” logo in the bottom right corner of the video player – click it to enable subtitles.
  3. Choose your language from the list that pops up.

Now you can dive into Japanese anime and manga with perfect subtitles. Enjoy!

Additional troubleshooting tips

To troubleshoot issues with Crunchyroll subtitles not working, this section provides additional troubleshooting tips. Clear app cache and data, reinstall the Crunchyroll app, or contact Crunchyroll support if issues persist.

1. Clear app cache and data

To sort out issues you might be having with apps, clear the app cache and data! Here’s the how-to:

  1. Open your device’s settings menu.
  2. Scroll down and tap “Apps” or “Applications”.
  3. Select the app you want to clear cache and data for.
  4. Tap its info page’s “Storage” or “Storage & Cache”.
  5. Then, either tap “Clear Cache” or “Clear Data”.

Carrying out these steps can refresh your app and maybe fix any problems. Plus, it clears storage space and can improve performance.

Tip: You should regularly clear app cache and data for the best app performance.

2. Reinstall the Crunchyroll app

Reinstalling the Crunchyroll app can help fix any issues you may have. Follow these simple 6 steps:

  1. Find the Crunchyroll app on your device.
  2. Uninstall the app.
  3. Use the app store (like Google Play Store or Apple App Store) to search for “Crunchyroll.”
  4. Choose the official Crunchyroll app from the results.
  5. Tap the “Install” button to download it.
  6. Open the app, log in, and enjoy your anime and dramas!

To further improve the Crunchyroll app’s performance, try clearing the cache and data, updating the device OS, and having a stable internet connection.

3. Contact Crunchyroll support if issues persist

Crunchyroll’s support team is the perfect resource if you’re still having trouble. They’re ready to help with their knowledge and experience. Get back to watching your favorite anime and manga with their assistance.

Reach out to Crunchyroll support for a personalized approach. Their team will get to know your problem and give solutions that fit you. This makes sure you get help quickly and effectively, so you can fix any persistent issues.

Need help with technical problems? Contact Crunchyroll support and they’ll help identify the issue. Tell them what’s happening and they’ll find the cause. Whether it’s device compatibility or internet connection, they’ll explain the steps to solve it.

To get the best help from Crunchyroll support, provide them with as much info as you can. Have answers for your operating system, internet type, and error messages. This way, they can offer advice quickly.

You can also find answers by using Crunchyroll’s FAQs and online guides. These help with common issues and provide instructions on how to fix them.

Crunchyroll support is here for you. Contact them if problems continue – they want to make sure your viewing experience is great!

Frequently Asked Questions

Q: Why are the subtitles not working on Crunchyroll?

There could be several reasons why the subtitles are not working on Crunchyroll. It could be due to a technical glitch, an issue with your internet connection, or problems with the video itself. Read on to find possible solutions.

Q: How can I fix the subtitle issue on Crunchyroll?

Here are a few possible solutions you can try:
1. Refresh the page and try playing the video again.
2. Check your internet connection and ensure it is stable.
3. Try using a different web browser or device to see if the issue persists.
4. Clear your browser’s cache and cookies.
5. Disable any ad-blocker or browser extensions that may interfere with the subtitles.
6. If nothing works, reach out to Crunchyroll support for further assistance.

Q: Why are the subtitles out of sync on Crunchyroll?

Subtitles being out of sync can be due to various reasons. It could be a mismatch between the subtitles and the video file, an encoding error, or a problem with the player. Try the following solutions:

– Pause the video, wait a few moments, and resume playing to see if the subtitles sync up.
– Check if the issue persists across multiple videos. If it does, contact Crunchyroll support for further assistance.
– Ensure your device’s system time is accurate, as subtitles can be time-synced. Adjust the system time if needed.

Q: Can I adjust the size or appearance of subtitles on Crunchyroll?

Yes, Crunchyroll offers options to customize the size, font, and appearance of subtitles. Here’s how to do it:
1. While playing a video, click on the “Settings” icon (gear icon) located at the bottom right corner of the video player.
2. In the settings menu, navigate to the “Subtitles” or “Captions” tab.
3. Here, you can adjust the font size, style, and background to your preference.
4. Save the changes, and the subtitles should now appear as per your custom settings.

Q: Why are the subtitles displaying gibberish characters on Crunchyroll?

Seeing gibberish characters instead of subtitles can occur due to encoding issues. Follow these steps to resolve it:
1. Pause the video and open the video settings menu.
2. Look for an option called “Character Encoding” or a similar setting.
3. Try changing the encoding to UTF-8 or Automatic.
4. Resume playing the video to check if the subtitles are now displaying correctly.
5. If the issue persists, it may be a problem with the video file itself. Contact Crunchyroll support for further assistance.

Q: Are there any known issues with Crunchyroll subtitles at the moment?

Sometimes Crunchyroll experiences temporary issues with subtitles. If there are widespread problems, they are usually resolved within a short period of time. It is recommended to check Crunchyroll’s official social media accounts or their support page for any reported issues or updates.

Conclusion: Crunchyroll Subtitles Not Working FIX

Solving subtitle issues on Crunchyroll can be a hassle, but help is here. First, make sure your internet is stable and strong – slow connections affect subtitle loading & syncing. Second, ensure your device & Crunchyroll app are up-to-date. Outdated software can cause compatibility issues. If nothing works, contact support.

Here’s an interesting fix: change the language settings on your device. Sometimes, this can resolve problems with subtitles not showing correctly. Also, check if the show has an online community where users share solutions.

It’s amazing to know that Crunchyroll had trouble with subtitles at the beginning. After listening to users, they worked hard to improve the subtitling process. With support from anime fans worldwide, Crunchyroll now has an extensive library of shows with reliable subtitles.

Troubleshooting subtitle issues on Crunchyroll has been a journey. From basic things like checking your internet to more complex fixes like language settings, users have lots of choices. Plus, Crunchyroll is always looking for feedback to enhance subtitle quality – so you can watch your favorite shows without any subtitle issues!

Leave a Comment